{"id":12766,"date":"2022-04-13T15:09:46","date_gmt":"2022-04-13T19:09:46","guid":{"rendered":"https:\/\/afcomunicacion.com\/uncategorized\/pan-finance-awards-names-banco-promerica-bank-of-the-year-for-digital-services\/"},"modified":"2022-04-13T15:09:46","modified_gmt":"2022-04-13T19:09:46","slug":"pan-finance-awards-names-banco-promerica-bank-of-the-year-for-digital-services","status":"publish","type":"post","link":"https:\/\/afcomunicacion.com\/en\/press-room\/pan-finance-awards-names-banco-promerica-bank-of-the-year-for-digital-services\/","title":{"rendered":"Pan Finance Awards names Banco Promerica &#8220;Bank of the Year for Digital Services&#8221;"},"content":{"rendered":"<ul>\n<li><em>The Pan Finance awards programme is a benchmark of excellence highlighting best practice in finance worldwide.<\/em><\/li>\n<\/ul>\n<p><span style=\"color: #000000\"><strong>Santo Domingo, March 2022-.<\/strong> <span style=\"color: #008000\">Banco Promerica<\/span> Dominican Republic was selected by the research team of British magazine <span style=\"color: #99cc00\">Pan Finance<\/span> as a leader in the categories<span style=\"color: #ffcc00\"><strong> &#8220;Bank of the Year for Digital Services&#8221;<\/strong><\/span> and <span style=\"color: #ffcc00\"><strong>&#8220;Excellence in Financial Inclusion&#8221;.<\/strong><\/span><\/span><\/p>\n<p><span style=\"color: #000000\">The factors the magazine analysed in awarding <span style=\"color: #008000\">Banco Promerica<\/span> focused on the experience, perception and ratings of users of the <span style=\"color: #008000\">&#8220;Promerica M\u00f3vil RD&#8221;<\/span> app, ease of customer access to financial services, the addition of new solutions and the bank&#8217;s sustained growth.<\/span><\/p>\n<p><span style=\"color: #000000\">The<span style=\"color: #99cc00\"> Pan Finance<\/span> team highlighted that &#8220;this institution is constantly adapting to digitalisation and understands the importance of financial inclusion, giving customers various payment options through PagaTodo outlets, with more than 600 payment points across the Dominican Republic. Another aspect we considered is its customer service, offering digital assistance through social media, WhatsApp and email&#8221;.<\/span><\/p>\n<p><span style=\"color: #000000\"><strong>Carlos Julio Camilo, executive president of <span style=\"color: #008000\">Banco Promerica<\/span>,<\/strong> said digital transformation has become one of the institution&#8217;s main focuses, helping bring its financial services closer to different segments and delivering a memorable experience to customers, with the closeness that characterises its corporate culture.<img loading=\"lazy\" decoding=\"async\" class=\"wp-image-6662 size-medium alignright\" src=\"https:\/\/afcomunicacion.com\/wp-content\/uploads\/2022\/04\/Carlos-Julio-Camilo-presidente-ejecutivo-de-Banco-Promerica-e1649876926743-260x300.jpg\" alt=\"\" width=\"260\" height=\"300\" srcset=\"https:\/\/afcomunicacion.com\/wp-content\/uploads\/2022\/04\/Carlos-Julio-Camilo-presidente-ejecutivo-de-Banco-Promerica-e1649876926743-260x300.jpg 260w, https:\/\/afcomunicacion.com\/wp-content\/uploads\/2022\/04\/Carlos-Julio-Camilo-presidente-ejecutivo-de-Banco-Promerica-e1649876926743-887x1024.jpg 887w, https:\/\/afcomunicacion.com\/wp-content\/uploads\/2022\/04\/Carlos-Julio-Camilo-presidente-ejecutivo-de-Banco-Promerica-e1649876926743-768x887.jpg 768w, https:\/\/afcomunicacion.com\/wp-content\/uploads\/2022\/04\/Carlos-Julio-Camilo-presidente-ejecutivo-de-Banco-Promerica-e1649876926743.jpg 1035w\" sizes=\"auto, (max-width: 260px) 100vw, 260px\" \/><\/span><\/p>\n<p><span style=\"color: #000000\"><span style=\"color: #008000\">Banco Promerica&#8217;s<\/span> focus on digital banking and financial inclusion solutions is evident in the strengthening of its value proposition, to which it has constantly added new features tailored to customers&#8217; needs, giving them greater autonomy and self-service.<\/span><\/p>\n<p><span style=\"color: #000000\"> Through its <span style=\"color: #008000\">Promerica M\u00f3vil RD<\/span> mobile app, customers can check balances, make payments, view transaction history, schedule payments, book appointments, locate branches or ATMs and redeem points automatically, among other new solutions implemented over the past year, including applying for products. <span style=\"color: #ffcc00\">As part of the selection process, it was noted that more than 75% of its customers rated the mobile app positively.<\/span><\/span><\/p>\n<p><span style=\"color: #000000\">Among the innovative solutions implemented by<span style=\"color: #008000\"> Banco Promerica<\/span>, they highlighted the <span style=\"color: #008000\">&#8220;Promerica Pay&#8221;<\/span> digital wallet, which allows payments with <span style=\"color: #008000\">Promerica<\/span> credit and debit cards using contactless payment technology on Android phones, as well as the ability to use its cards in Garmin and FitBit smartwatch wallets. <\/span><\/p>\n<p><span style=\"color: #000000\"><span style=\"color: #008000\">Promerica&#8217;s<\/span> Digital Banking continues to grow, ending 2021 with an <span style=\"color: #ffcc00\">increase of more than 75% in digital transactions.<\/span><\/span><\/p>\n<p><span style=\"color: #000000\"><span style=\"color: #99cc00\">Pan Finance<\/span> magazine&#8217;s awards programme was established to be a true benchmark of excellence. Identifying organisations and individuals who have excelled in their respective fields allows <span style=\"color: #99cc00\">Pan Finance<\/span> to highlight and applaud leading examples of best practice.<\/span><\/p>\n<hr \/>\n<h3><strong><span style=\"color: #000000\">About<\/span> <\/strong><span style=\"color: #99cc00\"><a style=\"color: #99cc00\" href=\"http:\/\/www.panfinance.net\/\"><strong>Pan Finance<\/strong><\/a><\/span><\/h3>\n<p><span style=\"color: #99cc00\">Pan Finance<\/span> <span style=\"color: #000000\">is a trusted source of global financial intelligence with more than 200,000 readers in 150 countries. With offices in London, Barcelona and Sharjah, its ecosystem includes a quarterly magazine, special reports, a news website and social media channels. As an official media partner of Reuters, it is dedicated to delivering concise, intelligible and up-to-date news to its readers around the world.<\/span> <strong><span style=\"color: #99cc00\">Pan Finance<\/span> <\/strong><span style=\"color: #000000\"><strong>Magazine<\/strong> is known for in-depth analysis and opinion pieces from renowned academics and leading practitioners alike.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-6650 size-full\" src=\"https:\/\/afcomunicacion.com\/wp-content\/uploads\/2022\/04\/promerica-e1649876410470.png\" alt=\"\" width=\"243\" height=\"91\" \/><\/p>\n<h3><strong><span style=\"color: #000000\">About<\/span> <\/strong><span style=\"color: #008000\"><a style=\"color: #008000\" href=\"http:\/\/www.promerica.com.do\"><strong>Banco Promerica<\/strong><\/a><\/span><\/h3>\n<p><span style=\"color: #000000\">Headquartered in Santo Domingo,<\/span> <span style=\"color: #008000\">Banco Promerica<\/span><span style=\"color: #000000\"> is a multiple bank with 21 years of local presence, focusing on personal customers, small and medium-sized businesses, corporate and institutional clients, and the Payment Methods business. It is a member of<\/span> <span style=\"color: #008000\">Grupo Promerica<\/span><span style=\"color: #000000\"> (through the holding company<\/span> <span style=\"color: #008000\">Promerica Financial Corporation<\/span><span style=\"color: #000000\">), made up of nine banks operating in Central America, Ecuador, the Cayman Islands and the Dominican Republic. Through the financial services it offers,<\/span> <span style=\"color: #008000\">Grupo Promerica<\/span> <span style=\"color: #000000\">constantly contributes to financial inclusion and to the economic progress of the societies and communities it serves.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #999999\"><em>Find out more about <a style=\"color: #999999\" href=\"https:\/\/afcomunicacion.com\/nosotros\/\">AF comunicaci\u00f3n estrategica <\/a>and <a style=\"color: #999999\" href=\"https:\/\/afcomunicacion.com\/nuestros-clientes\/\">its clients<\/a><\/em><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Pan Finance awards programme is a benchmark of excellence highlighting best practice in finance worldwide. Santo Domingo, March 2022-. Banco Promerica Dominican Republic was selected by the research team of British magazine Pan Finance as a leader in the categories &#8220;Bank of the Year for Digital Services&#8221; and &#8220;Excellence in Financial Inclusion&#8221;. The factors [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":6656,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[486],"tags":[2370,2356,2499,2500,2501,2358],"class_list":["post-12766","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-press-room","tag-banco-en","tag-banco-promerica-en","tag-pan-finance-en","tag-pan-finance-magazine-en","tag-promerica-movil-rd-en","tag-promerica-pay-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.3 (Yoast SEO v28.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Pan Finance Awards names Banco Promerica &quot;Bank of the Year for Digital Services&quot; - AF Comunicaci\u00f3n Estrat\u00e9gica<\/title>\n<meta name=\"description\" content=\"The Pan Finance awards programme is a benchmark of excellence highlighting best practice in finance 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